Perform the test from your Lansweeper server to the device, submit your SNMP credential and show us the entire test window. View All Integrations Featured Integration ITSM CI Synchronizer (Enterprise Edition) Seamlessly integrate ServiceNow with Lansweeper. Screenshot of a connection test performed to the same Cisco device with devicetester.exe, which can be found in Program Files (x86)\Lansweeper\Actions on your Lansweeper server. Lansweeper connects right into your technology stack so you can unlock your IT Asset Data and fuel any IT scenario.Show us the following tabs: Summary, Errors (if it exists). Screenshots of the Lansweeper webpage of the Cisco device you tested.Program Files (x86)\Lansweeper\Service\Errorlog.txt, as present on your Lansweeper server. LANSweeper, PointDev, Kaspersky LAB, Veeam Backup, Acronis, Symantec, APC, HP, DELL, BackupAssist, Solarwinds, Xirrus WiFI, VMware, NComputing.Rescan the problem Cisco device by hitting the "Rescan Asset' button on the asset page and wait for your scanning queue to clear.Īfterwards, please provide us with the information below to help us troubleshoot.Edit the app settings within the file to:.Open the configuration file on your Lansweeper server (Program Files x86)\Lansweeper\Service\).Got it Lansweeper 63 Ratings Score 8.9 out of 10 Based on 63 reviews and ratings SolarWinds Web Help Desk (WHD) 54 Ratings Score 7. Save products, reviews, or comparisons to a board to easily organize and share your research. Stop the Lansweeper Server service in Windows Services. Lansweeper vs SolarWinds Web Help Desk (WHD) Save Save Buying software is hard.Below is a copy of the response we sent via email, for anyone else interested.Ĭould you do the following to help us troubleshoot:
We received and answered this question via email as well.
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